As a rule of thumb, we ship orders from our warehouse in London every business day. Usually, it takes 2-3 days to arrive in the UK, 5-7 working days to the US/Canada, Australia & EU and 14-21 days to the rest of the world.

If there is a shipping issue, we’ll solve it for you within 7 days as per our 7-Day-Solution Guarantee.

Returns

Any unopened packages of underwear can be returned within 14 days of receipt and a refund will be initiated. Just send us an email about it at [email protected] and we’ll give you the instructions.

Underwear items you wish to return should be unworn/unwashed (tried on okay!) with all labels attached to be qualified.

The return application will be subject to approval by the team.